Legal information
Privacy policy
Last updated: 2026
Information we may collect
- Your name when you submit a legal consultation request.
- Your email address for communication regarding your enquiry.
- Your phone number if you choose to provide it.
- Information you submit about a legal matter, including facts, deadlines, parties, documents, and preferred consultation format.
- Basic technical information needed for website security, form reliability, and fraud prevention.
How we use information
- To respond to corporate, employment, real estate, immigration, litigation, appeal, or ongoing counsel enquiries.
- To assess which consultation format may be suitable for the initial step.
- To request clarification or documents where necessary before detailed legal work begins.
- To maintain reasonable records of enquiry communication.
- To support website performance, security, and form functionality.
Legal enquiry limits
- Submitting a website form does not create a lawyer-client relationship.
- A legal engagement begins only after appropriate conflict checks, scope confirmation, and engagement terms are agreed.
- Website information is general and should not be treated as legal advice for a specific matter.
- Court, authority, or transaction outcomes cannot be guaranteed.
How we protect information
- We limit access to enquiry information to people involved in reviewing and responding to your request.
- We do not sell personal information.
- We retain enquiry information only for as long as reasonably necessary for communication, administration, legal compliance, and risk management.
- We encourage users not to submit highly sensitive documents through the contact form unless specifically requested through an agreed secure method.
Your choices
- You may ask for correction of inaccurate contact details.
- You may request deletion of information where retention is no longer required.
- You may decline non-essential cookies through the cookie banner.
- You may contact customchopper@europe.com regarding privacy questions.
Contact
- Company: customchopper
- Email: customchopper@europe.com
- Phone: +44 7419 628 573
- Address: 315 High Road, Ilford, London, IG1 1NR