Privacy policy

Information we may collect

• Your name when you submit a legal consultation request.
• Your email address for communication regarding your enquiry.
• Your phone number if you choose to provide it.
• Information you submit about a legal matter, including facts, deadlines, parties, documents, and preferred consultation format.
• Basic technical information needed for website security, form reliability, and fraud prevention.

How we use information

• To respond to corporate, employment, real estate, immigration, litigation, appeal, or ongoing counsel enquiries.
• To assess which consultation format may be suitable for the initial step.
• To request clarification or documents where necessary before detailed legal work begins.
• To maintain reasonable records of enquiry communication.
• To support website performance, security, and form functionality.

Legal enquiry limits

• Submitting a website form does not create a lawyer-client relationship.
• A legal engagement begins only after appropriate conflict checks, scope confirmation, and engagement terms are agreed.
• Website information is general and should not be treated as legal advice for a specific matter.
• Court, authority, or transaction outcomes cannot be guaranteed.

How we protect information

• We limit access to enquiry information to people involved in reviewing and responding to your request.
• We do not sell personal information.
• We retain enquiry information only for as long as reasonably necessary for communication, administration, legal compliance, and risk management.
• We encourage users not to submit highly sensitive documents through the contact form unless specifically requested through an agreed secure method.

Your choices

• You may ask for correction of inaccurate contact details.
• You may request deletion of information where retention is no longer required.
• You may decline non-essential cookies through the cookie banner.
• You may contact customchopper@europe.com regarding privacy questions.

Contact

• Company: customchopper
• Email: customchopper@europe.com
• Phone: +44 7419 628 573
• Address: 315 High Road, Ilford, London, IG1 1NR